Shipping & Returns

Shipping

We ship from the United States. Orders placed before 2pm ET ship the same business day; otherwise the next business day. Standard delivery is 2–5 business days. Free standard shipping on US orders over $75; a flat $8 rate applies below that. A tracking link is emailed when your order ships.

Returns

Not right for you? Return any unused item within 30 days for a full refund — no restocking fee, no questions. Email us and we will send a prepaid return label. Refunds are issued to the original payment method within 5 business days of us receiving the item.

Exchanges

Want a different finish or model? Start a return and place a new order — it is the fastest way to get exactly what you want.

XY ONLINE is a trade name of XY ONLINE LLC, 41 Garfield Pl, Albany, NY 12206.